Privacy Policy

Last Updated: February 20, 2025

Welcome to KENRONE Smart Safe (“Website”), operated by Shenzhen Kenrone Smart Technology Co., Limited (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website at https://kenronprotect.com (Link).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of the Website immediately.

1. About Us

Company Name: Shenzhen Kenrone Smart Technology Co., Limited
Business Type: Business
Country: China
Province/State: Guangdong
Address:
5th Floor, Building 11, Liandong U Valley, Zhenye Road, Sanhe Street,
Huiyang District, Huizhou City, Guangdong Province, China

If you have questions about this Privacy Policy, you may contact us at George@kenronprotect.com, or through our Contact Page: https://kenronprotect.com/contact (Link).

2. Scope of This Privacy Policy

This Privacy Policy applies to all users of our Website, including:

  • Visitors
  • Registered account holders
  • Customers who purchase products or services
  • Users who upload text or images through forms, comments, or chat windows

This Policy covers all data collected through:

  • Our Website
  • Contact forms
  • Chat interfaces
  • Cookies and tracking technologies
  • Account registration and checkout processes

3. Information We Collect

We may collect information in several ways, including information you provide voluntarily and information collected automatically.

3.1 Information You Provide Voluntarily

This includes information submitted through forms, account creation, product purchases, and communication with us.

Examples:

  • Full name
  • Email address
  • Phone number
  • Shipping address and billing information
  • Account username and password
  • Uploaded text, photos, or images
  • Inquiry or message content
  • Customer support requests

3.2 Information Automatically Collected

When you access or use the Website, we automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on the Website
  • Referring website or search engine
  • Cookies and analytics data

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality
  • Remember user preferences
  • Analyze traffic and performance
  • Support marketing and advertising features

You may disable cookies in your browser, but some features may not function properly.

4. How We Use Your Information

We may use collected information for the following purposes:

4.1 Website Operation and Improvement

  • Maintain and improve Website functionality
  • Personalize user experience
  • Provide customer support
  • Conduct analytics to optimize performance

4.2 Account-Related Purposes

  • Create and manage user accounts
  • Authenticate user logins
  • Process account updates

4.3 Order Processing

  • Process orders and payments
  • Arrange shipping and delivery
  • Provide order confirmation and tracking updates
  • Issue invoices, receipts, or notifications

4.4 Communication Purposes

We may send:

  • Customer service responses
  • Order status and shipping notices
  • Product updates
  • Optional marketing materials (only with consent)

4.5 Safety, Legal, and Compliance

We may use or share your information to:

  • Detect and prevent fraud
  • Address security risks
  • Comply with legal obligations
  • Enforce our Terms and Conditions

5. How We Share Your Information

We do not sell or rent your personal information.
However, we may share data with:

5.1 Service Providers

Trusted third parties who help us operate our Website or provide services, such as:

  • Payment processors
  • Shipping carriers
  • Technical support providers
  • Website hosting services
  • Email sending services

5.2 Legal Authorities

We may share information if required by:

  • Law or government request
  • Court order
  • Legal investigation

5.3 Business Transfers

If the Company undergoes:

  • Merger
  • Acquisition
  • Reorganization
  • Asset sale

your data may be transferred to the new entity.

6. User-Generated Content

Users may upload text or images through:

  • Contact forms
  • Chat windows
  • Comment areas
  • Feedback or reviews

By uploading content, you acknowledge:

  • You hold rights to your content
  • Your content will not violate the law or third-party rights
  • We may store, display, or process the content as needed for Website operation

We reserve the right to remove inappropriate, harmful, or illegal content.

7. International Data Transfers

Because we operate globally, your information may be stored or processed in countries outside your residence.

By using our Website, you consent to:

  • Cross-border data transfers
  • Processing under applicable Chinese law

We take steps to ensure appropriate data protection across borders, but different regions may have varying privacy regulations.

8. Security of Your Information

We implement industry-standard security practices to protect your information from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

However, no method of online transmission or storage is 100% secure.
You agree to use the Website at your own discretion and take responsibility for maintaining the confidentiality of your account credentials.

9. Retention of Information

We retain personal data only as long as necessary to:

  • Fulfill business purposes
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

You may request data deletion at any time by contacting George@kenronprotect.com.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data.

10.1 You May Request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (“right to be forgotten”)
  • Restriction of processing
  • A copy of your data in portable format
  • Opt-out of marketing communications

To exercise these rights, contact us at George@kenronprotect.com.

10.2 Marketing Communications

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us.

11. Children’s Privacy

We do not knowingly collect information from children under 18 years old.
If you believe a minor submitted personal information, please contact us immediately so we can delete it.

12. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for:

  • Third-party website content
  • Their privacy policies
  • Their data security practices

Users should review those policies before providing any information.

13. Intellectual Property Notice

All content on the Website—including:

  • Logo
  • Product images
  • Text content
  • Graphics
  • Layout
  • Design
  • Product descriptions

—is the exclusive intellectual property of Shenzhen Kenrone Smart Technology Co., Limited.

Unauthorized copying, reproduction, distribution, or modification is prohibited and may result in legal action.

14. Promotions, Discounts, and Giveaways

We may conduct promotional events, discount campaigns, or giveaway activities.
Participation is voluntary and may require additional personal information.
We may publish supplemental rules for each event.

Collected data may be used to:

  • Confirm eligibility
  • Contact winners
  • Deliver prizes

We reserve the right to modify or cancel promotional activities at any time.

15. Global Business Operations

We provide products and services worldwide.
However, the availability of products, shipping, or support may vary depending on:

  • Local regulations
  • Customs restrictions
  • Shipping limitations

Users outside China are responsible for compliance with their local laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with the updated date.
Continued use of the Website after updates constitutes acceptance of the revised Policy.

17. Contact Information

For questions about this Privacy Policy or your personal data:

Email: George@kenronprotect.com
Contact Page: https://kenronprotect.com/contact (Link)

We respond to all inquiries within a reasonable timeframe.

18. Acceptance of This Privacy Policy

By using the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.